Thank you for visiting and shopping at www.rapidantigenaustralia.com.au. Following are the terms and conditions that constitute our Shipping Policy.

Shipment processing time

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

Shipping rates & delivery estimates

Customer will pay $9.35 shipping if the order is under $150 total, orders over $150 will be free shipping.  Shipping is done through Fastway and generally takes 2-9 days throughout the Australia.  

Delivery delays can occasionally occur.

 

Shipment to P.O. boxes or APO/FPO addresses

 

www.rapidantigenaustralia.com.au ships to addresses within Australia. 

 

 

Shipment confirmation & Order tracking

 

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

Damages

 

www.rapidantigenaustralia.com.au is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

 

Please save all packaging materials and damaged goods before filing a claim.

We currently do not ship outside the Australia.